Certificate and Licenses

STANDING OPERATING PROCEDURE AND MANAGEMENT SYSTEM

Our Standing Operating Procedure is an instruction and standing orders used by all our security staff to ensure a consistent service quality to all our clients either big or small based on the following principles:

  • All posts are to manned at all time
  • All security guards to be in complete uniform at all time
  • Clients security instruction to be incorporated accordingly
  • Numbers of guards to be provided as per contract
  • Excellent public relation to be achieved

Our standing operating procedure includes:

  • Guards age limit between 20 to 55 years
  • Must be Malaysian citizen or Nepalese only
  • Medical check done
  • Police vetting done and passed
  • EPF & SOCSO contribution.
  • Insurance coverage.
  • Guards trained before assigned
  • Emergency contact list provided
  • Logistic support available at all time.

Other Additional System:

  • Reserved standby guards available
  • Minimal replacement time in case of emergency
  • 24 hours Operations Room
  • Public Holidays and Festive Season advance manpower planning
 

Monitoring and supervision by Patrol Officers regularly